In response to the Covid-19 pandemic, Central London Community Healthcare Trust (‘CLCH’) needed to rapidly reconfigure community services and redeploy resources to implement national emergency response measures, whilst effectively supporting system partners and maintaining high quality care for the local population. The core of the CLCH pandemic response to date has been evidence based, data led decision making and in support of this, CF developed an interactive demand and capacity (‘D&C’) modelling tool to support operational decision making. The interactive D&C tool enabled projected capacity constraints to be effectively managed, resource deployment to be optimised and provided assurance for service restitution planning.

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